Restaurant Manager

The Restaurant Manager is responsible for overseeing and managing all aspects of food and beverage operations, including
team leadership, customer service, and compliance with health and safety regulations.

What you need to succeed

• Experience as a restaurant manager, general manager, assistant manager, or F&B manager in a reputable branded or independent food and beverage establishment organisation.
• A good level of knowledge of the food and beverage industry.
• Minimum level 3 food safety. (Either current or expired)

Operational

• Oversee all food and beverage operations, taking an initiative-taking, customer-facing approach.
• Drive service levels and sales, particularly during peak trading periods.
• Maintain exacting brand standards in the service of food and beverage.
• Plan the team rostering so that suitable leadership and capability are in place throughout all shifts during the week.
• Oversee the maintenance and upkeep of all F&B areas, with equipment always being in good, safe working order and the
• The environment is being kept in a clean, hygienic manner.
• Oversee all food and beverage ordering, stock holding and par levels in the venue.
• Lead daily and weekly team briefings with the front of house and back of house teams and the OM hosting.
• Book, manage and deliver the events and entertainment program for the casino.

Customer

• Provide a prompt, high-quality, and consistent level of food and beverage service to customers always.
• Reflect and act upon any customer feedback in a constructive manner.
• Instil a sense of customer advocacy into the F&B team, leading a culture focused on always delivering an exceptional customer service
  experience.
• Support junior team members so that the departmental standards are understood and take action to maintain standards and
  improve capabilities where necessary.
• Support the gaming team with the customer hospitality services as agreed by the OM hosting.

People

• Play a key role in the venue leadership team, representing the F&B operation at management meetings.
• Lead F&B team meetings in conjunction with the OM hosting and head chef, via regular team huddles and forums.
• Work closely with the OM hosting and head chef in the planning of efficient resource requirements.
• Take ownership of the recruitment and onboarding of F&B team members, ensuring a team of multi-skilled, highly capable individuals
  is always available.
• Function as an F&B team advocate always, supporting the team’s professional, development and welfare needs.

Safety

• Be an advocate of health, safety, and food safety in the venue.
• Own all food safety and health and safety-related activities within the F&B operation.
• Actively engage and train the venue teams in food safety and health and safety.
• Take full responsibility for allergen management, always following the Rank allergen management framework.
• Attend periodic food safety, health, and safety meetings and training sessions.

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment –
So you can be yourself.

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

From pensions to bonus schemes, and private medical insurance to life insurance – we’ve got you covered.

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place
in your location.